3PL & Fulfilment

From start up online retailers to international brands. We store, pick, pack and ship goods to your customers. TDW is a HMRC approved Fulfilment House.

HMRC approved fulfilment house|Approved
Fulfilment

What makes us special?

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Totally Bespoke System

Our system is totally bespoke and can be tailored to your needs. We can integrate any website, marketplace or other sales channels.

Instant order pulling
Product tracking and stock levels control
Customer email dispatch notifications
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Online Portal

Full access to our transparent customer portal. View stock levels, location inside our building and how much space your products are taking at any given time.

View orders, returns
View status of your orders
Notify us of incoming deliveries
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Mobile Scanning System

State of the art mobile scanning system. Our pickers know the exact location of your products, notifying them of stock levels.

Digitalised item locations
Multi-step reporting
Automated stock level alerts
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Returns System

Full management of your returns. Items are inspected, upon requuirements repacked and restocked. We can generate daily, weekly, bi weekly or monthly returns reports so that you can refund your customers on time without hassle.

Returns reports
Damage inspection
Repacking
Restocking
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Inbound Reports

You will receive an email report within 24 hours of us receiving your products, notifying you of any shortages or overages in the expected delivery. We give you piece of mind, ensuring your suppliers deliver to you correctly and minimising losses.

Email & Custom notifications
Checking for damage
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Extensive Courier Integrations

Our integrations mean you can choose between using our account with the courier, benefitting from our bulk pricing discount, or connecting your own courier login so they bill you directly. The choice is always yours to make.

DPD, DHL
Royal Mail, APC
Any other courier

We'll beat any like for like quote!

Secure Warehouses

We are based in the heart of the Forest of Dean, Gloucestershire. ❤️

Our Warehouse

RFID only access

Our building can only be accessed by authorised RFID fobs, each team member has their own fob assigned to them for full traceability and security.

24/7 Security

Our site has 24/7 Security, including a state of the art alarm system linked directly to Gloucestershire Constabulary and High-Tech full colour at night Hik-Vision CCTV.

Private Compound

We are enclosed within our own private gated compound. The only access to our site is with explicit permission from our site manager.

Anti Climb perimeter fence

Our building is fully surrounded by large anti climb walls and fences. These fences are only interrupted by fob access security gates.

Easily Accessible for site visits

With transport links near to the M50, M4 and M5, we are on hand and easy to travel to for meetings and deliveries.

Always the right solution for your requirements

No minimum order or storage amount. No setup fee. Dedicated account manager.

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UP TO 1,000 Orders/Month

Starter

Your business's first step into automation and reduction of manual work. Dedicate more time to your brand, growth and customer service by outsourcing your logistics.

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From 10,000 Orders/Month

Growth

Your ecommerce business is growing, and so are your needs. What you need now is a logistics partner who will help you grow across a range of channels and in new markets.

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From 50,000 Orders/Month

Enterprise

Your business is a well-established player in the market. Your goal is to optimise, grow and provide a tailored service to your customers by a full-service logistics provider.

UK Map

UK to Anywhere 🌎!

We are based in the heart of the Forest of Dean, Gloucestershire. And our partners are located all over the UK and world.

Trusted by partners

Not only are we partnered with some leading companies, from fashion brands to non-alcoholic drink retailers. We are a HMRC approved Fulfilment House under the Fulfilment House Due Diligence Scheme. We are regularly attended by HMRC officers to thoroughly check our processes and systems to ensure full compliance for UK and EU regulation.

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