Privacy Policy

Your privacy is important to us.

This policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, use our services, or contact our customer support. This may include:

  • Name and contact information
  • Billing and shipping addresses
  • Payment information
  • Order history and preferences
  • Communication history with our team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict processing of your personal information
  • The right to data portability

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this privacy policy, please contact us at: privacy@tdwlogistics.co.uk

Last updated: January 2026