Clothing & Fashion
The Original Factory Shop
Over 50,000 items and counting reprocessed in 2025.
About The Original Factory Shop
Founded in 1982, The Original Factory Shop fuses the glamour of Beverly Hills with the heritage of polo, the “sport of Kings.” Known for its iconic horse and rider logo, the brand quickly rose to prominence with stylish activewear and sportswear. Today, it spans over 650 lifestyle stores and distributes products in more than 70 countries worldwide.
Our Role
To support The Original Factory Shop’s growth in the UK, TDW Logistics provides a full end-to-end logistics solution. Our partnership includes:
- Storage – Secure, scalable warehousing with tailored inventory management to meet seasonal and ongoing demand.
- Import – Expert handling of international shipments, including all customs clearance and import compliance.
- Logistics & Fulfilment – Efficient picking, packing, and order processing for both B2C customers and B2B retail partners.
- Delivery – Reliable nationwide distribution with flexible courier options to ensure fast, on-time delivery.
- Customer Service – Dedicated support to enhance the brand’s ecommerce presence and provide an excellent customer experience.
- Reprocessing – Quality control and reconditioning of £2M+ worth of stock, ensuring items are ready for resale in perfect condition.
- Distribution – Coordinated supply into major UK retailers, strengthening both wholesale and direct-to-consumer channels.
Success Story
The Original Factory Shop X TDW Logistics
The Original Factory Shop partnered with TDW Logistics to scale their UK operations seamlessly. From import and storage to fulfilment, reprocessing, and customer service, we provided a full end-to-end solution. Our support enabled increase customer satisfaction and we have noticed and increase in recurring customers by over 20%.
Updated as of September 2025. Comparison with previous month.
Why did The Original Factory Shop choose TDW Logistics?
Proven Expertise and End-to-End Solutions
TDW Logistics stood out with a strong track record in fashion and lifestyle logistics, scalable infrastructure, and dedicated service. By delivering a complete end-to-end solution, we enabled The Original Factory Shop to focus on brand growth while we streamlined their operations behind the scenes.
Flexibity and Addons
As part of our flexible approach, we also provide tailored add-on services. For The Original Factory Shop, this includes managing their ecommerce customer service to ensure a seamless experience for online shoppers.
